SHIPPING & RETURNS

SHIPPING POLICY

Australia Post Express Delivery

The small iVedi price includes free shipping within Australia

*Please note that orders being shipped to remote areas may require additional postage costs

PLEASE NOTE WE DO NOT SEND TO PO BOX

Please allow 1-2 business days for your order to be dispatched

International shipping

Small orders only. Contact us for a quote

​​RETURN & EXCHANGE POLICY​

Repairs, Refunds and Replacements 

If the Goods are damaged or not of acceptable quality, you may have rights under:

• Schedule 2 of the Competition and Consumer Act 2010 (Cth) (the Australian Consumer Law);

• Other consumer laws applying in each Australian State or Territory; and/or

• Our Refunds Policy below

 

Australian Consumer Law

If there is a major problem with the Goods, a refund or a replacement may be available.

If there is a minor problem with your Goods (as defined in the Australian Consumer Law) we may repair the Goods instead of offering you a replacement or a refund.

Unless we are required to do so under the Australian Consumer Law, you will be responsible for the costs of returning the Goods to us.

Please notify us of any damaged Goods within 24hours of possession by email at info@personalshrine.com