SHIPPING & RETURNS
SHIPPING POLICY
Australia Post Express Delivery
The small iVedi price includes free shipping within Australia
*Please note that orders being shipped to remote areas may require additional postage costs
PLEASE NOTE WE DO NOT SEND TO PO BOX
Please allow 1-2 business days for your order to be dispatched
International shipping
Small orders only. Contact us for a quote
RETURN & EXCHANGE POLICY
Repairs, Refunds and Replacements
If the Goods are damaged or not of acceptable quality, you may have rights under:
• Schedule 2 of the Competition and Consumer Act 2010 (Cth) (the Australian Consumer Law);
• Other consumer laws applying in each Australian State or Territory; and/or
• Our Refunds Policy below
Australian Consumer Law
If there is a major problem with the Goods, a refund or a replacement may be available.
If there is a minor problem with your Goods (as defined in the Australian Consumer Law) we may repair the Goods instead of offering you a replacement or a refund.
Unless we are required to do so under the Australian Consumer Law, you will be responsible for the costs of returning the Goods to us.
Please notify us of any damaged Goods within 24hours of possession by email at info@personalshrine.com